Last updated: 11 September 2026
Glara respects your privacy and processes personal data in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR). This Privacy Policy explains what information we collect through glara.agency, why we use it, how long we keep it, and what rights you have.
1. Who is responsible for your data?
The data controller for this website is:
Glara
KvK number: 91295084
Registered business address: Reiderland 4, 2716AL Zoetermeer
The Netherlands
Email: info@glara.agency
2. Information we collect
We only collect personal data that is relevant to operating the website, responding to enquiries and understanding how the website is used.
Contact enquiries
When you use the contact form on our website, we collect the information you provide, currently including your name, email address and message.
We use this information to respond to your enquiry, communicate with you about your request and, where relevant, take steps at your request before entering into a business relationship. For other general enquiries, we process the information where necessary for our legitimate interest in handling business communications.
Contact-form enquiries are sent to our business mailbox hosted by Hostinger.
Website and hosting data
Our website is hosted by Hostinger. When you access the website, technical information may be processed as part of normal website operation and server logging. This can include information such as your IP address, browser or device information, requested pages, timestamps and technical request data.
This information may be used where necessary to operate, secure, maintain and troubleshoot the website.
Google Analytics
We use Google Analytics 4 to understand how visitors use the website. Analytics may process information such as pages viewed, interactions with the website, device and browser information, and approximate location information.
Analytics cookies are used only after you give consent for statistics cookies through our cookie banner. If you do not consent, analytics storage remains denied. Google Consent Mode may still transmit limited cookieless signals for measurement purposes when consent is denied.
Google states that Google Analytics 4 does not log or store individual IP addresses.
3. Cookies and consent
We use a cookie consent system provided through Complianz to manage your cookie preferences. Where consent is required, non-essential cookies such as analytics cookies are not stored until you give permission.
You can accept, deny or change your preferences through the cookie banner and consent settings on the website.
For more information about the cookies and services currently used on the website, please see our Cookie Policy.
4. Why we process personal data
Depending on the type of processing, we use personal data for the following purposes and legal bases:
- To respond to contact enquiries and take requested steps relating to potential services.
- To manage normal business communications where we have a legitimate interest in responding to people who contact Glara.
- To operate, maintain and secure the website based on our legitimate interest in providing a reliable and secure website.
- To measure website usage with Google Analytics where you have given consent.
- To meet applicable legal or regulatory obligations where necessary.
5. How long we keep your data
We do not keep personal data longer than necessary for the purpose for which it was collected.
- Contact enquiries: generally up to 2 years after the enquiry, unless the information becomes part of a client relationship or must be retained longer for legal, contractual, accounting or dispute-related purposes.
- Google Analytics: our current settings retain user-level data for up to 14 months and other event-level data for up to 2 months. These retention settings apply to user- and event-level Analytics data; aggregated reporting may be handled differently by Google.
- Technical hosting and security information: retained only for as long as reasonably necessary for website operation, security, troubleshooting and applicable legal requirements, subject to the configuration and retention practices of our hosting provider.
6. Service providers and sharing
We do not sell your personal data.
Personal data may be processed by service providers that help us operate the website and related services. Our current providers include:
- Hostinger — website hosting and business email hosting.
- Google Analytics — website analytics and measurement, subject to your consent settings.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
7. International data processing
Some technology providers may process information outside the European Economic Area. Where this occurs, the relevant provider is responsible for applying the transfer mechanisms and safeguards required under applicable data protection law.
8. Your privacy rights
Depending on the circumstances, you may have the right to request access to your personal data, correct inaccurate information, request deletion, restrict processing, object to certain processing, and request data portability.
Where processing is based on your consent, you can withdraw that consent at any time. Withdrawing consent does not affect processing that took place before the withdrawal.
To exercise your privacy rights or ask a question about your personal data, contact us at info@glara.agency.
You also have the right to submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
9. Security
We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration. No online system can guarantee absolute security.
10. Changes to this Privacy Policy
We may update this Privacy Policy when our website, services, providers or data-processing practices change. The latest version will be published on this page with an updated revision date.
11. Contact
If you have questions about this Privacy Policy or how Glara processes personal data, contact us at info@glara.agency.